refapin.blogg.se - Connectwise control mac permissions

CONNECTWISE CONTROL MAC PERMISSIONS HOW TO
CONNECTWISE CONTROL MAC PERMISSIONS SERIAL NUMBER
CONNECTWISE CONTROL MAC PERMISSIONS MANUAL

Anything that isn't automatically matched will need to be manually actioned. The matching logic can be found in the Introduction section of this article. IT Glue discovers organizations and configurations and tries to match them to data in your account. When the sync is complete, the Status column changes from Syncing.

CONNECTWISE CONTROL MAC PERMISSIONS MANUAL

From the Account > Integrations screen, click Actions > S tart Manual Sync.

Note: If the credentials fail for any reason, syncing will stop until you re-enter your credentials. For more information about sub-organizations, see Working with sub organizations. If you change your preference later, existing matches will be reset. You can change this preference at any point. Matching on locations allows you to map to organizations and sub-organizations in IT Glue. Matching on clients will allow you to map to top-level organizations in IT Glue.

After you enter your RMM credentials in IT Glue, you will need to match your IT Glue Organizations to either Clients or Locations.

Enter your Automate FQDN () and login credentials and then click on the Connect button.

Then, click on the green + New button and then on the ConnectWise Automate (formerly LabTech) icon.

If the Company field is left blank for any clients, those clients will not be available to be matched in the IT Glue matching screen. Important. Make sure that the Client Name and Company fields are populated in Automate and that they contain the same information.

In addition to the user credentials, you need the Fully Qualified Domain Name (FQDN) of the Automate server.

Groups and Clients tab - Add All Agents and All Clients to Group Membership.

Permissions tab - Allow read-only permissions to clients and select the Allow HTTP Tunnel checkbox. If you haven't modified the user class defaults, you can select Help Desk Users.MFA should not be enabled on the account. This will bypass Multi-Factor Authentication (MFA) for accounts used for integrations. General tab - Select the Integrator checkbox in the bottom-left corner of the window.Create a dedicated Automate user account with the following settings:.

CONNECTWISE CONTROL MAC PERMISSIONS HOW TO

Please refer to ConnectWise Automate's documentation for instructions on how to configure this. To grant access to RMM data for all organizations, refer to Step 7 of our Adding and removing users KB article.Īn SSL connection with a valid certificate (not self-signed) to your RMM is required.

A Manager role will only be able to see RMM matched/unmatched data for organizations that they have explicit access to.

If you're integrating with a PSA and an RMM, you will want to first sync your RMM to your PSA and your PSA to IT Glue to make sure that the required data is available for matching.

Manager or Administrator level access to IT Glue.

An SSL connection with a valid certificate (not self-signed) from a trusted authority is required.

Used to match locations to sub-organizations in IT Glueįor more information about the device mappings, see RMM Field Mappings.

Suggests configurations based on exact name.

CONNECTWISE CONTROL MAC PERMISSIONS SERIAL NUMBER

Matches computers to configurations in IT Glue using a MAC address or serial number.Suggests organizations based on name and pattern recognition.Matches clients to organizations in IT Glue using the exact Company Name (same mapping used by ConnectWise).The ConnectWise Automate (formerly LabTech) sync described below will do the following: This is a rough estimate based on our experience with several partners who integrated with their RMM. It should only take about an hour to get up and running with your RMM.

This gives you information about CPU, memory, disk usage, last reboot, etc. Use this article as a guide to create and maintain an RMM integration with LabTech, now known as ConnectWise Automate (formerly LabTech).